Samsung Diagnostics.

This service if for diagnosing issues with your Samsung handset. We will identify issues with the microphone, buttons, touch sensor flex, charging issues, fast battery drainage, no image, earpiece not working etc. Once diagnosed you will receive a quote for the repair. The diagnostics fee will then be deducted from the final fee. Depending upon the complexity of the repair, the repairs can take between 1 business day – 28 business days.

We use only high quality repair parts that have been fully tested for compatibility, performance and appearance, many of which are genuine OEM. You can rest assured that your repair will be completed to the utmost highest standard possible. We also provide long lifetime warranties with our repairs and parts – please see our Terms Of Service.

Once your repair has been booked you will need to post your device to us. We recommend doing this via Royal Mail Signed For or Royal Mail Special Delivery depending on the value of the item being sent. Please ensure the device is  adequately packaged in order to prevent further damage during transportation. Under special circumstances we may be able to arrange a courier collection on your behalf however you will need to contact us in order to discuss the matter in more detail. If any further assistance is needed do not hesitate to get in touch.


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